Our mission statement
Our mission statement
Our mission statement describes who Surplex is as an organisation and where we want to go. It shows the values that are important to us at Surplex and offers orientation when it comes to making decisions.
The Surplex mission statement was developed in cooperation with many colleagues, with the help of the thoughts and feedback of different employees with different positions and from different departments. It reflects Surplex and our development direction as accurately as possible and gives a good impression of who we are.
10 Values that define our culture
1.Put bidders and sellers first
By being near to our customers, being fast to address their concerns, and being easy to work with, we create value, trust, and a better business.
2.Are humble and respectful
We treat customers (sellers and bidders) and our colleagues like we want to be treated, and we expect the same in return. We strive to create a diverse workplace where colleagues can be safe and empowered to be their best.
3.Make brave decisions
It is good to take calculated risks to move ahead. It is “OK” to make a mistake as long as you learn from it. We embrace prioritization to focus on the things with the most impact first.
4.Do the right thing
We create an eco-system of transparency, fairness, and honesty. By doing so, we develop respect amongst our colleagues, bidders, and sellers.
5.Deliver results
Speed matters in our industry, and we embrace a strong bias for action when decisions can be reversed (two-way door decisions). Even in the face of setbacks, we rise to the occasion and push forward.
6.Make a difference
We strive to positively impact our planet and to build a business that will endure the test of time. In everything we do, we consider the renewable way first.
7.Continuously improve
We are always curious and look to improve our business and ourselves. We are open to learning from each other, from the industry, and from our customers.
8.Act like an owner
We act on behalf of the whole TBA Group and not ourselves. We take accountability and do not say, “not my problem.” We are responsible stewards of the resources entrusted to us.
9.Have backbone and grit
We respectfully challenge each other. We have conviction and we use facts and data to enhance the debate. However, when we do decide, we all commit to it.
10.Are better together
Through our people and brands, we succeed as a team. No matter how capable the technology that we build is, the power of our colleagues is the most powerful thing that we have.